Redeem Credit
Redeem on the website
Build your order and make sure you are signed in with the same email address the credit was applied to.
At checkout there will be a button to apply your credit. Your order needs to come to £45 or more after credit and any discount.
Finish checkout as normal with the credit applied.
Redeem in the mobile app
Build your order and make sure you are signed in with the same email address the credit was applied to.
At checkout there will be a button to apply your credit. Your order needs to come to £45 or more after credit and any discount.
Finish checkout as normal with the credit applied.
If your credit won't apply
- Check you are signed in with the same email address the credit was applied to. Credit is tied to that account.
- Check your basket comes to £45 or more after the credit and any discount code have come off. Our minimum order value is £45.
- Only one discount code can be used per order.
Still stuck? Email customercare@thefatbutcher.co.uk, Monday to Friday 9am–5pm, with your order number and we will sort it.