We offer UK Nationwide Delivery with 3 price brackets using 2 different couriers- DPD and DHL
Order value over £89 - Free delivery
Order value over £45 - £4.99
Order value below £45 - £11.99
We ship Monday to Friday and you can choose your own delivery date at checkout up to 2 weeks in advance. We will then ship the day before and send tracking details.
Where We Deliver
Currently we deliver to England, Scotland and Wales (with exclusions as below).
Unfortunately, we do not deliver to Ireland, Northern Ireland, Highlands and Islands, Isle of Man, Isle of Wight and other remote islands
We don't deliver to the following postcodes as DPD/DHL only offer 2 day service or longer
AB31-38, AB41-54, AB55-56, FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH, TR21-25, ZE
Note: We have no deliveries or collections on a Bank Holiday.
Packaging and Delivery
DPD/DHL collect from our premises daily so that we can guarantee once your order has left our production facility it will be delivered to your door the following day. All our meat is packed on ice and lab tested to withhold up to 72 hours in transit.
On the morning on the day of your delivery you will receive a notification via e-mail/text from either DPD/DHL providing you with an hour window for when your parcel will be delivered. This is a guide time.
Prior to delivery and at your door
All deliveries are preferred to be contactless. If you are not available at the time of delivery the driver will attempt to leave your parcel in a safe place.
All drivers are required to knock or ring the bell on arrival. In the instance no one answers, the driver must leave the parcel on the doorstep or required safe place given by the customer, the driver is not allowed to return to the depot with the perishable food.
Delivery
You can track your parcel using the DPD/DHL app/ website and we will send you tracking details once they have received it from us.
When you have completed your order online you will receive an e-mail confirming that we have received your order. Once we have completed your order and it is with DPD/DHL, you will receive a notification from DPD/DHL with your tracking number.
Courier Apps
We would encourage all customers to download the DPD/DHL App to have up to date notifications on the delivery of their parcel. The customer gets a notification it is out for delivery, a 1 hour time slot, a 30 minute notification and a ‘Your Next’ notification. The customer should therefore be able to practically track the drivers every steps
DPD iOS click here to download
DPD Android click here to download
DHL iOS click here to download
DHL Android click here to download